3.2.3 People and ICT systems

Today we’re going to have a discussion regarding people and ICT Systems. We need to acknowledge that ICT systems are designed for and used by people and that they are commissioned for a purpose.

We need to look at the characteristics of users. Different users have differing requirements dependent upon: experience, physical characteristics, environment of use, task to be undertaken and age. We will look at how users interact with ICT systems. Students should be able to discuss the need for effective dialogue between humans and machines, consider appropriate interface design to provide effective communication for users and the need for the provision of appropriate help and support for users of ICT systems. We also need to assess the benefits and limitations of different types of user interfaces. As a start, follow the summary powerpoint on this section and then review the notes. (Courtesy of North Chadderton High and Fatmax.)

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